8999 Privacy Policy

1. Introduction

8999 operates the online betting and gaming platform at 8999.bar. As part of running this platform for Filipino players, we collect and process certain personal information. This Privacy Policy sets out what data we collect, why we collect it, how we use it, and what rights you have over it.

This policy applies to all registered users of 8999 and to visitors who browse the platform without creating an account. It should be read alongside the Terms and Conditions and the Responsible Gaming Policy.

If you have questions about anything in this policy, you can reach us at [email protected] at any time.

2. Information We Collect

We collect personal information in three main ways: information you give us directly, information generated through your use of the platform, and information collected automatically.

Category	Examples	When Collected
Identity data	Full name, date of birth, government-issued ID	Registration and KYC verification
Contact data	Email address, mobile number	Account registration
Financial data	Deposit and withdrawal records, PHP transaction history	Each deposit or withdrawal
Account activity	Bets placed, games played, login history	Ongoing platform use
Technical data	IP address, device type, browser, session data	Each platform visit
Communication data	Support messages, chat transcripts	When you contact support

We collect only the information that is necessary for the purposes described in this policy. You are not required to provide optional data, but some features of the platform — including deposits, withdrawals, and full betting access — may be unavailable until required verification data is submitted.

3. How We Use Your Data

8999 uses your personal information for the following purposes:

• Account management — to create, maintain, and secure your 8999 account.
• Identity verification — to carry out KYC checks and confirm that you meet the 21+ age requirement and eligibility conditions.
• Transaction processing — to handle deposits and withdrawals in Philippine Peso via GCash, Maya, online banking, and bank transfer.
• Platform operations — to deliver betting markets, slot games, live casino, and other platform features.
• Security and fraud prevention — to detect and investigate suspicious account activity, prohibited conduct, or potential fraud.
• Customer support — to respond to your queries and resolve account issues.
• Legal compliance — to meet applicable record-keeping and reporting obligations.
• Platform improvement — to analyse usage patterns and improve the overall experience for Filipino players.

We do not use your data to serve third-party advertising, and we do not sell, rent, or trade your personal information to outside parties for their own marketing purposes.

4. Legal Basis for Processing

8999 processes your personal data on the following legal grounds:

• Contract performance — processing is necessary to provide the platform services you signed up for, including account management and transaction processing.
• Legal obligation — certain processing, including identity verification and transaction records, is required by applicable laws and regulations.
• Legitimate interests — we process some data to maintain platform security, prevent fraud, and improve platform quality, where this does not override your rights.
• Consent — where we rely on your consent for specific processing activities, you may withdraw consent at any time by contacting [email protected]. Withdrawal does not affect processing carried out before consent was withdrawn.

5. Sharing Your Data

8999 does not sell or share your personal data with third parties for commercial purposes. We share data only in the following limited circumstances:

• Payment processors — to facilitate PHP deposits and withdrawals through GCash, Maya, online banking, and bank transfer. These providers are bound by confidentiality obligations and are permitted to use your data only for payment processing.
• Identity verification providers — to support KYC checks during registration and account review.
• Platform infrastructure providers — cloud hosting, data storage, and technology partners who support platform operations under strict data processing agreements.
• Legal and regulatory authorities — where we are required by law to disclose information, or where disclosure is necessary to protect the rights, safety, or property of 8999 or its users.

Any third party that processes data on behalf of 8999 is required to handle that data in accordance with this policy and applicable data protection standards.

6. Data Retention

We retain your personal data for as long as your account is active. After account closure, we retain certain information for a defined period in line with applicable legal and record-keeping requirements. The retention period varies depending on the type of data:

• Account and identity data is typically retained for a minimum period after closure to comply with applicable obligations.
• Transaction records, including deposit and withdrawal history in PHP, are retained for the period required by applicable financial record-keeping rules.
• Technical and usage data may be retained in anonymised form for platform analysis purposes.

When data is no longer required for any of these purposes, it is securely deleted or anonymised so that it can no longer be associated with you.

7. Data Security

8999 takes the security of your personal data seriously. The platform applies a range of technical and organisational measures designed to protect your information from unauthorised access, disclosure, alteration, and loss.

These measures include:

• SSL (Secure Socket Layer) encryption across all platform connections, so data transmitted between your device and 8999 is protected in transit.
• OTP (one-time password) verification for sensitive account actions including withdrawals and changes to security settings.
• Internal access controls that restrict who within the 8999 team can view personal account data, based on role and necessity.
• Regular review of security practices and infrastructure to respond to evolving threats.

While we take these measures seriously, no online platform can guarantee absolute security. You can help protect your account by using a strong, unique password, keeping your registered mobile number and email address current, and never sharing your login credentials with anyone. If you believe your account has been compromised, contact [email protected] immediately.

8. Your Rights

As a user of 8999, you have rights over your personal data. These include:

• Right to access — you can request a copy of the personal data we hold about you.
• Right to correction — you can ask us to correct inaccurate or incomplete personal information.
• Right to deletion — you can request that we delete your personal data, subject to legal retention requirements that may apply.
• Right to restrict processing — in certain circumstances, you can ask us to limit how we use your data while a concern is being resolved.
• Right to withdraw consent — where processing is based on consent, you can withdraw that consent at any time.

To exercise any of these rights, email [email protected] with your request. We will respond within a reasonable timeframe. Some requests may require us to verify your identity before proceeding. Requests that are legally required to be fulfilled will be actioned without undue delay; requests that conflict with legal retention obligations may be partially declined with an explanation.

9. Cookies and Tracking

8999 uses cookies and similar technologies to support platform functionality, maintain your session while logged in, and collect aggregate usage data that helps us improve the platform experience.

The main types of cookies used on 8999 include:

• Essential cookies — required for the platform to function, including session management and security. These cannot be disabled without affecting platform usability.
• Analytics cookies — used to understand how players navigate the platform, which features are used most, and where improvements can be made. Data collected through analytics cookies is aggregated and not linked to individual identities.
• Preference cookies — used to remember settings you have applied during your session.

Most browsers allow you to manage or block cookies through browser settings. Note that disabling essential cookies may affect your ability to log in or use certain platform features. 8999 does not use cookies to serve third-party advertising.

10. Minors

8999 is strictly for players aged 21 years and above. We do not knowingly collect personal data from anyone under 21. Age is verified during the KYC process as part of account registration. If we discover that an account has been registered by someone under the required age, that account will be suspended and any associated data will be handled in accordance with applicable requirements.

If you believe a minor has registered on the platform, please notify us immediately at [email protected].

11. Changes to This Policy

8999 may update this Privacy Policy from time to time to reflect changes in how we operate or in applicable requirements. When we make material changes, the updated policy will be posted on this page with a revised effective date.

We encourage you to check this page periodically. Continued use of the 8999 platform after an updated policy has been posted constitutes your acceptance of the revised terms. If you have concerns about any changes, you can contact [email protected] or close your account.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, please get in touch: